By accessing or using the website [www.ktmheatingsolutions.co.uk] (the “Site”) and its services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or services.

    1. Services Provided

    KTM Heating Solutions offers a variety of heating, gas, and boiler services, including but not limited to:

    • Boiler Installation
    • Breakdown & Repairs
    • Boiler Servicing
    • Gas Safety Inspections
    • Gas Appliance Installation

    These services are subject to the availability and terms provided at the time of booking.

    2. Service Requests and Bookings

    When you request a service through our website, you agree to provide accurate and complete information. All service requests are subject to confirmation by our team.

    We reserve the right to refuse or cancel any service request for any reason. If we cancel a service, we will notify you and provide a full refund if applicable.

    3. Payment Terms

    Payment for services will be required as per the agreed terms at the time of service booking. We accept payments via bank transfer, card payments, or other methods as detailed during the booking process.

    Failure to make payment may result in the cancellation of your booking or service.

    4. Liability and Warranty

    While we strive to provide the highest quality services, we are not liable for any damages or issues caused by improper use of the systems we install, repair, or service.

    We provide a [insert warranty period] warranty on all installations and repairs, which covers defects in workmanship and materials. This warranty does not cover issues arising from misuse or external factors beyond our control.

    5. Cancellation and Refund Policy

    You may cancel your service request by notifying us at least 24 hours in advance. If you cancel within this time frame, you may be entitled to a full refund. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.

    Refunds will be processed within 7 business days to the original payment method.

    6. User Responsibilities

    By using our Site, you agree not to:

    • Engage in any unlawful activity or attempt to disrupt the normal operation of the Site.
    • Post or transmit any harmful or offensive content.
    • Use the Site in a manner that violates any applicable laws or regulations.

    7. Privacy and Data Protection

    We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

    8. Amendments to Terms of Service

    We reserve the right to modify, update, or revise these Terms of Service at any time. Changes will be posted on this page, and your continued use of the Site signifies your acceptance of those changes.

    9. Termination

    We reserve the right to terminate or suspend access to our services if you violate these Terms of Service or if we believe that it is necessary for operational reasons.

    10. Governing Law

    These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Glasgow.

    11. Contact Us

    For any questions regarding these Terms of Service, please contact us at:

    📧 Email: [admin@ktmheatingsolutions.co.uk]
    📞 Phone: [07521 783524]